Welcome to the privacy policy page of our service on the landing site operated by Lush & Bloom Floral Designs Pty Ltd. This comprehensive Privacy Policy is designed to inform you in detail about the collection, use, retention, protection, and sharing of your personal information in accordance with the Australian Privacy Principles as set out in the Privacy Act 1988 and related regulatory guidelines. We are committed to safeguarding your privacy and ensuring that your personal data is handled with the highest standard of confidentiality and security. We encourage you to review this policy thoroughly so that you are fully aware of how we manage and protect your information during your interactions with our website.
At Lush & Bloom Floral Designs Pty Ltd, we may collect, store, and process various types of personal data provided directly by you when you access our service or engage with our webpage. The personal information we may gather includes, but is not limited to, your full name, email address, telephone number, and other contact details you voluntarily provide through forms, surveys, or direct correspondence. Furthermore, we gather non-personal data such as IP address, browser type, and operating system details automatically as you navigate our website. This additional technical information helps us improve our service performance and enhance your user experience without compromising your anonymity.
The collection of any such personal information is essential for us to deliver our services effectively, respond to inquiries, provide support, and tailor the digital experience to your needs. We ensure that every piece of data is collected in a transparent manner, with your knowledge and explicit consent when required by the governing legal framework.
Your information is used primarily to enable us to deliver the services you request, manage our business operations, and improve our engagement with you. Specifically, we use your personal data to:
We do not sell, trade, or rent your personal information to third parties for their marketing purposes. Any sharing of data with third-party service providers is strictly limited to those entities that are contractually required to maintain the confidentiality and security of your information, and only for purposes that are necessary to perform functions on our behalf.
We take the security of your personal information very seriously and employ a range of technical, organizational, and procedural measures to protect it from unauthorized access, disclosure, alteration, and destruction. Our security practices include the use of secure encryption protocols, firewalls, and regular security reviews and audits. We implement appropriate safeguards to protect the integrity and confidentiality of your personal data during both transmission and storage.
In the unlikely event of a data breach or any unauthorized access, we have established robust incident response protocols to immediately investigate the issue, mitigate any adverse effects, and notify you if your personal information is compromised. Our commitment to data security is continually reviewed in line with evolving industry standards and emerging technological developments.
In accordance with the Australian Privacy Principles and our commitment to user privacy, you have the right to access the personal data we hold about you. We also provide you with the option to correct any inaccuracies in your personal information. Should you wish to exercise your rights of access and correction, please submit a formal request to our Data Protection Officer using the contact details provided later in this policy.
Additionally, you have the right to request the deletion of your personal information under certain circumstances. Upon receiving your request, we will assess it in accordance with applicable privacy laws and our internal policies. While we strive to accommodate deletion requests where possible, please note that certain legal obligations may require us to retain specific information for a prescribed duration.
To initiate any requests for accessing, modifying, or deleting your personal data, please direct your inquiry to our designated data protection contact. We will acknowledge the request promptly and strive to resolve it within a reasonable timeframe, typically not exceeding 30 days from receipt of your formal submission.
We maintain your personal data for as long as it is necessary to fulfill the purposes described in this Privacy Policy or as required by law. Once your personal information is no longer needed, we will securely dispose of or anonymize it to prevent unauthorized access or misuse. The duration of data retention may vary based on the nature of the data, our business needs, and regulatory requirements. In cases where retention is mandated by legal or contractual obligations, we ensure that the data remains protected during the entire retention period.
Periodically, we conduct thorough reviews of our data retention practices to ensure continuous compliance with applicable legal frameworks and our commitment to your privacy. Should any changes occur in our data retention policies, we will update this Privacy Policy accordingly and notify you of significant changes that might affect your rights.
Lush & Bloom Floral Designs Pty Ltd is dedicated to complying with all applicable legal requirements and regulatory standards regarding privacy and data protection. In our operations, we adhere to the Australian Privacy Principles and other related guidelines that govern the handling of personal information. We are also mindful of international data protection laws where applicable, including the General Data Protection Regulation (GDPR) and similar regulatory frameworks in other jurisdictions, though our primary obligations are under the Australian legal system.
It is important that you understand that while we strive to uphold your rights and ensure your data is handled securely, our ability to do so is contingent upon the accuracy and completeness of the information provided by you. We encourage you to keep your personal information updated and to contact us immediately if you believe that any data held by us is incorrect or incomplete.
In the course of providing our services, we may engage with trusted third-party service providers who assist us with various operational functions such as data hosting, email delivery, and website analytics. These third-party providers are contractually obligated to adhere to strict confidentiality and data protection standards. Your personal information may be transferred to these providers solely for the purpose of enabling us to deliver the services you have requested effectively.
We do not share your personal data with any external parties for their direct marketing purposes, and any transfer of data to third parties outside of our immediate business ecosystem will be conducted only after ensuring that adequate data protection measures are in place in compliance with prevailing legal requirements. You will always be informed of such transfers where your consent is required, and you retain full rights to inquire about or restrict such sharing.
Your privacy and control over your personal data are paramount to us. This Privacy Policy outlines your rights regarding data access, correction, deletion, and control over the data processing practices of Lush & Bloom Floral Designs Pty Ltd. By using our service, you are deemed to have consented to the collection and use of your data as described herein unless you choose to withdraw your consent at any time.
In circumstances where your explicit consent is necessary, such as for direct marketing initiatives or sharing data with third-party vendors, we will obtain your clear and affirmative consent prior to processing your data for these purposes. Additionally, you have the right to withdraw your consent at any moment without adversely affecting the legality of the processing carried out prior to the withdrawal. Should you wish to exercise any of your rights or update your consent preferences, please contact our dedicated privacy team through the channels provided below.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please feel free to contact our Data Protection Officer. We are committed to addressing any issues or inquiries as expeditiously as possible.
Please use the following contact information for any privacy-related queries:
We aim to respond to all inquiries concerning privacy matters within a period of 30 days. Your trust and satisfaction are very important to us, and we are dedicated to ensuring that your rights are respected and protected.
Lush & Bloom Floral Designs Pty Ltd reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, technologies, legal obligations, or regulatory proposals. Any modifications will be effective immediately upon being published on the website, and the updated policy will bear the date of revision as indicated by the macro 2025-03-09. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting the personal data we collect.
Please note that your continued use of our services following any changes to this policy constitutes your acceptance of those modifications. If you do not agree to the amended terms, you are advised to discontinue the use of our services immediately.
Your privacy is a top priority for Lush & Bloom Floral Designs Pty Ltd, and we firmly adhere to the best practices and legal requirements concerning the handling of personal data. The measures described in this Privacy Policy have been designed to ensure that your data is managed responsibly, transparently, and securely across all aspects of our service delivery.
We appreciate the trust you place in us by providing your personal data, and we remain committed to guarding your privacy with the utmost diligence and care. Should you feel that there is any discrepancy in our data practices or should you require further clarification regarding any aspect of this Privacy Policy, please do not hesitate to contact the Data Protection Officer using the information provided above.
This policy is effective as of 2025-03-09 and will continue to govern our use of your personal data, ensuring that every step we take reflects our respect for your privacy and our compliance with all applicable privacy laws.